Privacy Policy

1. Who is responsible

This Privacy Policy explains how we handle personal data when you use Zed Command (the “game”), visit this website, or contact us. The business below is the controller responsible for the processing described in this policy.

You can use this email address for support, privacy questions, and requests concerning your personal data.

2. Information the game uses

Game saves and preferences on your device

The game stores your current battle, mission and tutorial progress, difficulty, audio and haptic settings, and notification preferences on your device. It also stores reminder timing, review-request state, and identifiers used by its services. Battle saves and campaign files are not uploaded by the game, and it does not provide its own cloud-save service. Your device’s operating-system backup settings may apply separately.

Purchase information

Apple handles payment and Apple Account authentication. RevenueCat helps us verify the campaign purchase, restore access, and understand purchase activity. Information involved includes a randomly assigned customer ID, purchase and transaction records, product identifiers, purchase status, and associated app, device, storefront, currency, and platform metadata. We do not receive your payment-card details or Apple Account password.

Although RevenueCat calls its identifier “anonymous,” it can link activity over time. We therefore treat it and associated activity as pseudonymous personal data, not as fully anonymous information.

App and gameplay analytics

We use Mobiqo to understand how the game is used and identify problems. The app links analytics to the RevenueCat customer ID. Events include screens visited, tutorial progress, mission starts, restarts, restores and results, difficulty, elapsed battle time, pause and resume actions, purchase-screen activity, purchase and restore outcomes, review requests, and notification interactions.

Mobiqo also receives session information, timestamps and device model information. Its service can process app/platform metadata and approximate country information. Network requests expose your IP address to the receiving service. The game does not request precise location or an advertising identifier. It does not send battle-save files, exact unit positions, or your support-message text to Mobiqo through the analytics integration.

Messages to the developer

If you use Contact Developer in the game, we receive the email address and message you enter, the app identifier, a device identifier (Apple’s identifier for vendor, or a generated replacement), your RevenueCat customer ID, device model, operating system and version, and app version. These details help us reply and investigate problems. Requests go to a support endpoint hosted using Google Cloud in the United States. The receiving infrastructure also receives connection information such as your IP address.

If you email us directly, we receive your email address, message, and any information or attachments you choose to send. Please do not send passwords, payment-card details, or unnecessary sensitive information.

3. Why we use information

Where the GDPR applies, the purpose and legal basis depend on the activity:

• Providing the game and purchased content: performance of our contract with you, including saving your game locally, validating purchases, restoring access, and resolving support requests needed to provide the game.
• Other support and service security: our legitimate interests in responding to enquiries, diagnosing faults, preventing abuse, and protecting the service, balanced against your rights.
• Understanding and improving the game: our legitimate interests in evaluating gameplay and purchase flows, where this processing is permitted without consent and your rights do not override those interests. Where applicable law requires consent for analytics or access to device information, consent is required instead; legitimate interests do not override that requirement.
• Legal obligations and disputes: compliance with applicable recordkeeping and other legal duties, and our legitimate interests in establishing, exercising, or defending legal claims.
• Optional reminders: your permission to receive device notifications. Notification permission is separate from consent to analytics.

This policy is a notice, not a request for consent. Merely installing the game, using it, or reading this page does not provide consent for processing that legally requires it.

We do not use your data for automated decisions producing legal or similarly significant effects.

4. Service providers and sharing

We use the following services for the purposes described above:

• Apple: app distribution, payments, purchase restoration, and device notification permissions. Apple handles its own services under its privacy policy.
• RevenueCat: purchase verification, customer identifiers, purchase access, and purchase reporting. See RevenueCat’s privacy policy.
• Mobiqo: app, gameplay, and purchase-flow analytics linked to the pseudonymous customer ID. See Mobiqo’s privacy policy.
• Hosting and communication providers: infrastructure for the website, the Google Cloud support endpoint, and email delivery and handling.

We may also disclose information where necessary to comply with law, respond to a lawful authority request, protect rights or service security, or to professional advisers subject to confidentiality. If the business or game is transferred, relevant information may be transferred with it subject to applicable data-protection requirements.

The game has no advertising SDK, player-to-player chat, or player accounts. We do not sell personal information or share it for cross-app targeted advertising.

5. International processing

We are based in Slovenia. Our providers may process information outside Slovenia and the European Economic Area (EEA), including in the United States. In particular, the configured support and Mobiqo endpoints are hosted in a US Google Cloud region.

Transfers subject to the GDPR require an applicable legal transfer mechanism, such as a European Commission adequacy decision covering the recipient, or appropriate safeguards such as Standard Contractual Clauses and any necessary supplementary measures. A provider’s location or the existence of this policy does not by itself establish those safeguards. Contact us for information about the safeguards applicable to your data or to request a copy where available.

6. How long information is kept

Retention depends on the purpose and type of information:

• Local saves and preferences: remain on your device until replaced or removed. Starting another mission replaces the current battle save. Deleting the app normally removes its local game files; offloading the app or restoring a device backup may retain or restore data.
• Purchase records: are kept as needed to verify and restore purchased access and meet applicable legal, accounting, and dispute requirements. Apple and RevenueCat also retain records according to their responsibilities.
• Analytics: is retained only for as long as needed to evaluate use, investigate issues, and make relevant product decisions, taking account of the age and usefulness of the data and the provider’s retention configuration.
• Support correspondence: is retained for handling the enquiry and any reasonably necessary follow-up, dispute resolution, or legal recordkeeping.
• Technical logs: may be retained as needed for service operation, security, and troubleshooting.

When identifiable information is no longer needed, it should be deleted or anonymised, subject to legal retention duties and backup lifecycle constraints. Deleting the app does not automatically delete information already held by us, Apple, or our service providers. Contact us to request deletion of remotely held information.

7. Your choices

Notifications. Reminders are scheduled locally after you grant iOS notification permission; there is no remote push-notification service or push token. Permitting reminders can enable gameplay reminders and a reminder about the optional campaign purchase. The Operation reminders control in the game’s Settings controls both. You can also disable notifications in iOS Settings. Disabling notifications does not disable analytics.

Analytics. The current game does not provide an in-app analytics opt-out switch. You can contact us to object to processing based on legitimate interests or request deletion of identifiable analytics records. Offline gameplay is available, but playing offline is not an account-level opt-out and does not delete information already sent.

Support. Contacting us is optional. We need an email address and a description of your problem to respond through the support form; you may instead email us directly without the form’s automatically attached device metadata.

8. Your privacy rights

Depending on the law that applies and the circumstances, you may request access to your personal data, correction, deletion, restriction of processing, and a portable copy of data processed by automated means on the basis of consent or contract. You may object to processing based on legitimate interests. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.

Send requests to pro@alexandre-grisey.fr. We may ask for proportionate information to verify your identity and locate relevant records. Because the game has no player accounts, an email address alone may not identify your gameplay or purchase records. Please do not send your Apple Account password.

Under the GDPR, we normally respond within one month. If a permitted extension is needed because of the number or complexity of requests, we will explain it within that first month. Some rights have exceptions, including where records must be retained by law.

You may complain to the Slovenian Information Commissioner (Informacijski pooblaščenec), or to a competent authority in the country where you live or work or where an alleged infringement occurred. You do not have to contact us first. See the European Data Protection Board’s guide to individual rights.

9. Children

The game is not specifically directed to children under 13, and we do not knowingly solicit their personal information. The App Store content age rating is separate from the age at which a child can consent to data processing or enter a contract. Where a child’s consent requires parental authorisation under applicable law, that authorisation is necessary. If you believe a child has provided personal data without appropriate authorisation, contact us so we can investigate and take appropriate action, including deletion where required.

10. Website and security

This website does not set analytics or advertising cookies, use tracking pixels, or include third-party analytics scripts. Our hosting infrastructure may receive ordinary request information such as IP address, browser details, requested pages, and access times to deliver and secure the site. Following an App Store or other external link takes you to a separate service with its own privacy practices.

The game’s service requests use HTTPS. No method of transmission or storage is completely secure; please keep your device protected and avoid sending unnecessary sensitive information in support messages.

11. Changes to this policy

We may update this policy to reflect changes to the game, our services, or legal requirements. We will update the date above and provide additional notice of material changes where required. If a change requires consent, publishing an updated policy alone does not provide that consent.